Frequently asked questions
How long will it take to get my order
Once your artwork is approved, our team gets to work! Most orders are produced within 7–10 working days, plus 2–5 working days for delivery, depending on the shipping method you choose.
Need it faster? We’ve got you! We offer express service for urgent orders. If you need your gear by a specific date, just get in touch before placing your order—we’ll do our best to make it happen!
We always use the most reliable courier for your order. Typically, you can expect your stylish workwear to arrive within a few business days, but keep an eye on your tracking info for the latest scoop. We promise it’ll be worth the wait!
Can I exchange my items for different colour or sizes?
Absolutely – but timing is everything! If you've already placed your order but haven’t approved the artwork yet, there’s still a chance we can help. Just contact us ASAP, and we’ll check if your item has gone to print.
If it hasn’t, we’ll do our best to update the size or color for you. Once printing starts, though, we can’t make any changes. We’ll always try to help, but we can’t promise it—so the sooner you reach out, the better!
Can I return my personlised items?
We totally understand—returns on personalised items can feel a bit daunting. Because each piece is custom‑made just for you, we’re unable to offer returns once production has begun (unless we’ve made an error). However, if you spot any quality issues—loose stitching, a faulty zipper, or the like—please let us know right away. We’ll gladly send you a replacement at no extra charge and cover all shipping costs. Your satisfaction is our priority!
